The Forums Module allows you to create interactive message boards on your clients' websites. With the Forums Module, site visitors can communicate with one another and with site administrators. A forum could be set up that allows site visitors to ask questions, post opinions, or simply communicate with one another.
Forums are often an extremely popular feature of a website because they allow visitors to communicate with one another and ask questions, share information or post their experiences. Websites are evolving from static pages of content to truly engaging, interactive online experiences, and forums are a big part of this. Visitors who are engaged tend to stay on your site longer, and visit more often. Plus, forums give your site constantly-updating information, with no additional work on your part. In some cases, if you set up a support forum, your users will answer each other's questions, saving valuable time for your support staff.
By syncing with the Membership Module, forums can be restricted so that only members of a site, or people who have been given a password are able to view them. This can allow you to charge for site membership, producing additional revenue. This can also allow you to require that members sign up before posting to the forums, which allows you to build an email list, and makes moderating the forums easier.